Refund policy

 

Return & Refund Policy

At RevPulse™, we want you to love your purchase. If for any reason you’re not completely satisfied, we’re here to help.

30-Day Return Policy

We offer a 30-day return policy — meaning you have 30 days after receiving your item to request a return.
All approved returns will be issued as store credit equal to the product’s purchase price.

To be eligible for a return, your item must be in the same condition as when you received it — unopened, unused, with all tags, and in its original packaging. A receipt or proof of purchase is required.

How to Start a Return

To begin your return, please contact our support team at:
📧 Email: support@revpulse.store

Once your return request is approved, we’ll provide you with a return shipping label and detailed instructions on how and where to send your item.
Please note that items sent back to us without prior approval will not be accepted.

All returns must be shipped to the following address:
🏢 RevPulse™
1209 Mountain Road Place Northeast, Ste R, Albuquerque, New Mexico, USA

Damages and Issues

Please inspect your order upon delivery and contact us immediately if:

  • The item is defective or damaged

  • You received the wrong product

This allows us to evaluate the issue and make it right as quickly as possible.

Exceptions / Non-Returnable Items

Certain items are not eligible for return, including:

  • Perishable goods (food, flowers, plants)

  • Custom or personalized items

  • Personal care or wellness products (for hygiene reasons)

  • Hazardous materials, flammable liquids, or gases

We also cannot accept returns on sale items or gift cards.
If you’re unsure about a specific item, please contact us before purchasing.

Exchanges

If you’d like to exchange a product, the fastest way is to return the original item. Once your return is accepted, you can make a new purchase for the desired product.

European Union Customers

If your order was shipped to the European Union, you are entitled to a 14-day cooling-off period.
This means you may cancel or return your order within 14 days for any reason — provided the item is in its original, unused condition with all tags and packaging intact.

Refunds

After we receive and inspect your returned item, we’ll notify you whether your return is approved.
If approved, you will receive a store credit code equal to your purchase amount within 10 business days.

Please note: it may take additional time for our team to process and email your store credit code.
If more than 15 business days have passed since your return was approved, please reach out to us at support@revpulse.store

Contact Information

For all return or refund inquiries, please contact:
📧 Email: support@revpulse.store
🌐 Website: www.RevPulse.store
🏢 Address: 100 Wilburn Rd Ste 100, Sun Prairie, WI 53590-1478, USA